Real customer reviews - Average rating: 3.9 Stars
5 Stars By Mary S. on 2016-11-18
This is my first Roku product. I got frustrated with my Chromecast not casting BTA-MALL prime, plus the quality looked bad on my TV. I bought the refurbished 3600 streaming stick because for one, as frustrated as I was with my Chromecast, it's all I ever knew of streaming devices. Second, I wanted to stay as close to my $35 Chromecast just Incase I wasn't happy with the Roku stick. The Roku stick arrived early, which was a bonus, and surprisingly more simple to set up than my Chromecast. I like the remote, actually...I LOVE the remote. It's nice to be able to use my phone, but for my 7 year old who is not allowed on our smartphones, finding TV shows with the Chromecast was difficult. (We only stream TV, we cut the cord over a year ago). My 7 year old easily can navigate through the home screen, and search using the remote. But she also found out (something she taught me and dad) she can cast her YouTube videos on the TV via the cast button as well. I also love the quality of video. My Chromecast claimwdbto cast at 1080p, but it was always bad, colors were off even, and with the fastest available cable internet available in my rural area (the middle speed out of 3 choices. It's 15,30, or 50mpg's or something, im not sure the lingo for speed) our Chromecast constantly buffered and crashed. A month before buying the Roku I lowered my internet connection to the slowest speed available because of money. The Roku stick, on with the lowest cable internet package available, and with 3 smartphones, a Dell desktop running Windows 10, and a nabi dream tab ALL connected to my wifi, streams beautiful picture quality with no buffering. My TV is worth watching again! I can access content not available on my Chromecast (BTA-MALL prime for example) and again, i can't stress how much I love the home screen and remote. My husband is also very happy with the product, to the degree we will be buying another one cause our Chromecast is laying in a dresser drawer, and we move the roku stick from the living room to the bedroom TV. And in the end, my awesome refurbished streaming stick cost LESS than the Chromecast, and was shipped to my mailbox. After taxes, the 18mile drive one way to Walmart to buy the Chromecast, and 18miles back, the $5 dollars more for the refurbished stick was way less in the end. And I don't know if this is a good thing or not, haha, but we enjoy watching TV again! (Maybe too much since I'm getting less sleep catching up on shows on BTA-MALL I haven't been able to watch!!!) Thanks for this wonderful product!
5 Stars By Bitwave on 2017-04-17
The certified refurbished Roku streaming stick 3600R was packaged well with the remote, usb cable, power adapter and instruction manual all you need to get started streaming. There where no blemishes and it appears like new condition. I plugged it in to my Vizio 50 1080P LED smart tvs HDMI port hooked up the USB power cord to one of the USB ports on the tv and was up in running in with no problems. I have an older Roku 2 so right away I noticed the speed differences the stream stick is 10x quicker loading and more responsive with little to no delay. Netflix and BTA-MALL appear different with HD characteristics as you scroll thru kinda like std cable vs hd with previews. I dropped the cable/satellite tv providers and strictly stream everything now with better options and more control. Most of the smart TVs are very limited with channel selection so I researched options I feel the Roku is the best bang for the buck and have been using my Roku 2 for multiple years with great results. I am very happy with the price and quality and would purchase another.
5 Stars By Linda R. on 2016-12-19
The roku streaming stick is better than I thought it would be. The picture is so clear, just like watching tv programs in HDTV. The added bonus is not having to pay exorbitant rates for cable or satellite when you only watch a few channels anyway. The fact that is was used/refurbished goes unnoticed . It looks new and works fine. The only problem I had was in the set up since instructions were minimal. I don't know if new sets come with more instructions or not but if you have a problem setting it up just click on this link:
I found this site and within 10 mins. or less it was up and running fine.
2 Stars By Ilko G. Iliev on 2017-11-28
I am not happy with this item and I am asking the seller
I should trust the other customers, but I decide to purchase it because the previous one, just only 2 years old, suddenly stop working. About this item - this item does not work at all: -once connected to the wall outlet and to the HDMI input in the TV, it blinks for a while, then stop blinking, and TV provide message "No connection..." At one point it broth the Roku menu on the screen and shortly after the TV freeze, Roku menu can not be changed (I paired the remote with the stick as described), or if moved to the next page, immediately quit selected HDMI input, let say #3 and brings you to the directv program. I did different kind of connection to the TV with no success at all. I am not happy with this item and I am asking the seller: to replace this not working item, or to send me a label so I can return and be reimburse on my account. I am just paying monthly fees to Netflix not getting connected. Any help will be highly appreciate it. Thank you. Your customer Ilko Iliev.
4 Stars By Aaron Adkins on 2017-09-27
Works great but sure would like volume/TV control with remote.
Love Roku, but sure wish they would make a better remote. No volume or TV control is a real bummer and sideclick attachments (which Roku really should be making on their own instead of letting someone else profit from their ignorance) will not work with the stick.
5 Stars By TherapistwithaSideofCeliac on 2017-11-24
Extremely happy with my first Roku Stick
Purchased the refurbished Roku streaming stick two weeks ago to go in combination with my Netflix and Hulu live monthly subscriptions. The set up was very simple and it included instructions. It’s working great. I wish I would have purchased one sooner! It also offers many other channels for free in addition to Netflix and Hulu. I love the live streaming! Great buy;)
4 Stars By SunshineSnookie on 2017-03-09
Great way to watch
Works great on the TV near the modem, but the signal is weak on the TV downstairs, so cannot use it there. However on the TV upstairs works great, and have been enjoying all the programming. Was easy to set up, and the instructions clear.
2 Stars By Keife Duffy on 2017-10-20
Not worth it
While 2 of our sticks worked well one is constantly buffering and disconnecting from the Wi-Fi. Although I purchase them about two weeks before we moved in I didn't actually start using them until about 3 weeks and within 2 weeks after connecting one stopped working. I do not recommend buying these as you never know what you'll get.
5 Stars By Kindle Customer on 2017-04-03
Now I canwatch TV in bed
Now I can watch TV in bed. I had to move the Roku box closer. The range is not that great, but I was able to plug it into an outlet between the 2 tv's and it is working well for me. Yippeee
5 Stars By BTA-MALL Customer on 2017-11-15
Love my Roku stick
Love my Roku stick. (I have an older style model also that I use on an old console tv). I have "cut the ties" to the cable network and the Roku is giving me all the entertainment I need and I am saving the money I previously spent for the cable. Thank you Roku.